Sell with us
How do I sell to Maven? If the clothes you want to sell meet our selection criteria, simply get in touch on email@example.com or via WhatsApp (Cape Town: Jane 072 587 6640 or Teri 072 453 2889 / JHB: Kate firstname.lastname@example.org) to tell us what you’d like to sell, including a photo of each item. From there the clothes can be dropped with Jane in Hout Bay, Teri in Rondebosch or Kate In Craighall Park. We then select the items we'd like to sell, make you an offer, and pay upfront.
What will I get paid? We’re different from consignment stores in that we pay upfront for the right items, so you don’t have to wait for them to sell to get paid. Based on the value we think your items will sell for, we offer approximately 30% of that value in cash, or approximately 40% of that value in the form of a gift card to spend on Maven. We deduct a management / handling fee which covers the process required to on sell your clothes: washing & ironing (where necessary), photography, storage, loading, marketing, picking & packing. Before being loaded onto the website, VAT is added onto the selling price of each item.
How do you decide on the value? The amount we pay depends on the quality, brand, style, original price and category of each item. We pay more for items that are new and still have the tag attached, provided they meet our selection criteria. We also take into account the work required to sort, clean, style, photograph, store, list and sell the clothing.
What are Maven’s selection criteria? We're very particular about our quality and accept clothing, shoes and accessories from:
Designer Brands: local and international like Zadig & Voltaire, Vivienne Westwood, Karen Millen, POLO, LIU JO, Kate Spade & Diane Von Furstenberg.
Boutique Brands: local and international like Maje, Closet London, Reiss, Ted Baker, August, Jane Valken, Hush, Marlene Birger & FOUND.Collection.
High end items from High Street Brands like Whistles, Guess, COS, ALLSAINTS, Zara, Topshop, Sissy Boy, Witchery, Banana Republic, Abercrombie & Fitch and French Connection.
Vintage items that are in great condition.
Is there anything else I need to do? Nope, that’s it from your side. Once we’ve paid you for your items, we then photograph, describe and upload your clothes onto the Maven website, and handle all enquiries, sales and couriering of items to buyers.
What condition must the clothes be in? Clothes must be clean, free of stains and not in need of dry cleaning when they arrive at Maven. If any items do need cleaning, repairing or dry cleaning, we will deduct this cost off the amount we pay you.
What happens to the items you reject? What might not be sellable on Maven can still be very wearable, so we give you 2 options: You can get the clothes back (collection or courier at your cost) or allow us to donate them to The Clothing Bank. We work very closely with The Clothing Bank and support them by donating as much clothing as possible. Read more about them here.
How long will it take before I get paid? Once your clothing reaches us, you'll hear from us within one to two weeks and EFTs are made within 5 working days thereafter.